{"id":7427,"date":"2022-10-11T07:04:46","date_gmt":"2022-10-11T07:04:46","guid":{"rendered":"https:\/\/www.mecc.nl\/frequently-asked-questions-andre-rieu\/"},"modified":"2026-03-13T12:52:34","modified_gmt":"2026-03-13T12:52:34","slug":"frequently-asked-questions-andre-rieu","status":"publish","type":"page","link":"https:\/\/www.mecc.nl\/en\/frequently-asked-questions-andre-rieu\/","title":{"rendered":"Frequently asked questions Andr\u00e9 Rieu"},"content":{"rendered":"

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Frequently asked questions<\/h1>

Frequently asked questions about Andr\u00e9 Rieu\u2019s Christmas concerts.<\/p>Christmas with Andr\u00e9 Rieu<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_row_inner el_class=”contact-page-first”][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n

Tickets<\/h4>\n

[\/vc_column_text][vc_toggle title=”Can I order tickets from MECC Maastricht?”]It is not possible to order tickets through MECC Maastricht. Use this link<\/a> to order tickets for Andr\u00e9 Rieu\u2019s shows.[\/vc_toggle][vc_toggle title=”How can I order tickets for wheelchair users\/chaperones?”]Please contact the organisation by phone for tickets for wheelchair users\/chaperones: tel. +31 (0)20 – 299 36 47.[\/vc_toggle][vc_toggle title=”How do I make reservations for a group?”]Please contact the organisation via email for group reservations: groups@andrerieu.com<\/a>[\/vc_toggle][vc_toggle title=”I have a question about the ticket I ordered from PayLogic.” css=””]For questions regarding tickets ordered from Paylogic, please contact Paylogic\u2019s customer service<\/a> by phone: +31 (0)20 – 299 36 47 or by email: customerservice@paylogic.com<\/a>.[\/vc_toggle][vc_toggle title=”I received my tickets, but the seats are not next to each other.”]Please contact the ticket organisation you ordered your tickets from.[\/vc_toggle][vc_toggle title=”I booked a package (ticket + hotel) and have a question about this.”]Please contact Andr\u00e9 Rieu Travel by phone: tel. +31 (0)85-4880680 or email: travel@andrerieu.com<\/a>.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n

Parking<\/h4>\n

[\/vc_column_text][vc_toggle title=”Does MECC Maastricht offer sufficient parking facilities?” css=””]MECC Maastricht has plenty of parking areas around the building. During the Christmas concerts a fixed parking rate of \u20ac21,- applies. Don’t feel like waiting unnecessarily long at a payment machine? Then pay for your parking ticket online in advance via parking.mecc.nl<\/a>.[\/vc_toggle][vc_toggle title=”What does a parking pass cost?” css=””]A fixed parking rate of \u20ac21,- applies during the concerts. Don’t feel like waiting unnecessarily long at a payment machine? Then pay for your parking ticket online in advance via parking.mecc.nl<\/a>.[\/vc_toggle][vc_toggle title=”We represent a tour coach operator; where can we park our vehicles?” css=””]Coaches can park in P4 in front of the main entrance. You do not need to reserve a parking space in advance. The parking fee for coaches is \u20ac70 per concert.[\/vc_toggle][vc_toggle title=”Where are the disabled parking spaces located?”]P3 (at approximately 80 meters from the main entrance) offers 70 disabled parking spaces. You do however need to have a disabled parking pass to use these parking spaces to avoid getting fined. Traffic controllers are present to direct you to the correct parking space.[\/vc_toggle][vc_toggle title=”Is it possible to cancel my parking ticket?”]It is possible to cancel your parking ticket. If you decide to cancel a placed order, we charge a \u20ac2 cancellation fee. Please send an email to info@mecc.nl<\/a>.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”contact-page-first”][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n

Reachability and accessibility<\/h4>\n

[\/vc_column_text][vc_toggle title=”I would like to travel by public transport. How do I get to the MECC?”]The Maastricht-Randwyck train station is 250 metres from MECC Maastricht, and is connected to an international rail network. There are also regular connections to Maastricht Central Station which is part of the (inter)national rail network. Plan your trip using the 9292 app<\/a>.[\/vc_toggle][vc_toggle title=”Can I bring my walking frame with me into the auditorium?”]You may bring your walker into the auditorium, but you will need to leave it in the wheelchair\/walker area during the concert. We have staff on-site who can assist with this.[\/vc_toggle][vc_toggle title=”Where can I leave my wheelchair?”]Customers with a wheelchair ticket can sit in the special wheelchair section. Customers without wheelchair tickets who come to the venue with a wheelchair are allowed to proceed to their seat with the wheelchair, but it must be stowed in the wheelchair\/rollator area during the concert. We have staff on-site who can assist with this.[\/vc_toggle][vc_toggle title=”What time do the doors open?”]The doors of the main entrance open 2.5 hours before the show starts.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n

Miscellaneous<\/h4>\n

[\/vc_column_text][vc_toggle title=”What material are the chairs made of?”]All seats are plastic chairs.[\/vc_toggle][vc_toggle title=”Does the venue offer tiered seating so that I will have adequate visibility?” css=””]There are floor seats (sections 1 to 6) and grandstand seats (other sections), but every seat offers a good view of the stage. In other words, your view will not be obstructed. There are also large screens on both sides of the stage.[\/vc_toggle][vc_toggle title=”How long does the Christmas concert last?”]The Christmas concert lasts 3 hours with a 20-minute break.[\/vc_toggle][vc_toggle title=”Can I also pay in cash?”]During the event, tokens can be purchased for the catering services. These can be paid for with a debit card or cash.[\/vc_toggle][vc_toggle title=”Are there dining options during the Andr\u00e9 Rieu concerts?” css=””]During the concerts, there is a winter market with various food and drink stalls where you can buy snacks and beverages. In addition, Bar Bistro SAAM<\/span><\/a> (located in MECC Maastricht) offers special arrangements for lunch and dinner. You can combine this with your visit to Andr\u00e9 Rieu through Andr\u00e9 Rieu Travel, reachable at Tel: +31 (0)85-4880680 or email: travel@andrerieu.com.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=”fadeIn” el_class=”topbanner service-top-banner”][vc_column el_class=”home_bnr”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_row_inner el_class=”contact-page-first”][vc_column_inner width=”1\/2″][vc_column_text] Tickets [\/vc_column_text][vc_toggle title=”Can I order tickets from MECC Maastricht?”]It is not possible to order tickets through MECC Maastricht. Use this link to order tickets for Andr\u00e9 Rieu\u2019s shows.[\/vc_toggle][vc_toggle title=”How can I order tickets for wheelchair users\/chaperones?”]Please contact the organisation by phone for tickets for wheelchair users\/chaperones: tel. +31… Continue reading Frequently asked questions Andr\u00e9 Rieu<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/content-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7427","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"\nFrequently asked questions Andr\u00e9 Rieu | MECC Maastricht<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mecc.nl\/en\/frequently-asked-questions-andre-rieu\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions Andr\u00e9 Rieu | MECC Maastricht\" \/>\n<meta property=\"og:description\" content=\"[vc_row css_animation=”fadeIn” el_class=”topbanner service-top-banner”][vc_column el_class=”home_bnr”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_row_inner el_class=”contact-page-first”][vc_column_inner width=”1\/2″][vc_column_text] Tickets [\/vc_column_text][vc_toggle title=”Can I order tickets from MECC Maastricht?”]It is not possible to order tickets through MECC Maastricht. Use this link to order tickets for Andr\u00e9 Rieu\u2019s shows.[\/vc_toggle][vc_toggle title=”How can I order tickets for wheelchair users\/chaperones?”]Please contact the organisation by phone for tickets for wheelchair users\/chaperones: tel. +31… Continue reading Frequently asked questions Andr\u00e9 Rieu\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mecc.nl\/en\/frequently-asked-questions-andre-rieu\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-13T12:52:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/frequently-asked-questions-andre-rieu\\\/\",\"url\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/frequently-asked-questions-andre-rieu\\\/\",\"name\":\"Frequently asked questions Andr\u00e9 Rieu | MECC Maastricht\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/#website\"},\"datePublished\":\"2022-10-11T07:04:46+00:00\",\"dateModified\":\"2026-03-13T12:52:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/frequently-asked-questions-andre-rieu\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.mecc.nl\\\/en\\\/frequently-asked-questions-andre-rieu\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/frequently-asked-questions-andre-rieu\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently asked questions Andr\u00e9 Rieu\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/\",\"name\":\"\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/#organization\",\"name\":\"Mecc Maastricht\",\"url\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mecc.nl\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/MECCMaastricht_LogoFull.png\",\"contentUrl\":\"https:\\\/\\\/mecc.nl\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/MECCMaastricht_LogoFull.png\",\"width\":1500,\"height\":500,\"caption\":\"Mecc Maastricht\"},\"image\":{\"@id\":\"https:\\\/\\\/www.mecc.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently asked questions Andr\u00e9 Rieu | MECC Maastricht","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mecc.nl\/en\/frequently-asked-questions-andre-rieu\/","og_locale":"en_US","og_type":"article","og_title":"Frequently asked questions Andr\u00e9 Rieu | MECC Maastricht","og_description":"[vc_row css_animation=”fadeIn” el_class=”topbanner service-top-banner”][vc_column el_class=”home_bnr”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_row_inner el_class=”contact-page-first”][vc_column_inner width=”1\/2″][vc_column_text] Tickets [\/vc_column_text][vc_toggle title=”Can I order tickets from MECC Maastricht?”]It is not possible to order tickets through MECC Maastricht. 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